Legal Notice
Last updated: 13 September 2026
This Legal Notice provides information about the operator of the HEEQ website www.heeq.eu and the business behind the HEEQ brand.
1. Website Operator
The website www.heeq.eu is operated by:
Henessy Equestrian OÜ
Legal form: Private limited company (OÜ)
Estonian registry code: 17107765
Registered in: Estonian Commercial Register
Registered office:
Heinavälja street 4-79
10617 Tallinn
Estonia
Trading name: HEEQ
2. Cyprus Operations
HEEQ operates its webshop, warehouse and physical retail activities in Cyprus.
Cyprus operating address:
Nikita Nikitara 5
Pyla, Larnaca
Cyprus
The Cyprus address may be used for customer service, product fulfilment, returns and other HEEQ business operations.
The legal entity responsible for the HEEQ business is Henessy Equestrian OÜ, an Estonian company.
3. Contact Information
For general enquiries, customer service, orders, returns or other matters, please contact us:
Email: [email protected]
Telephone: +357 95182171
Website: www.heeq.eu
We aim to respond to customer enquiries within a reasonable period.
4. VAT Information
Henessy Equestrian OÜ is currently not liable for VAT.
Where registration for Cyprus VAT becomes applicable under the relevant laws and regulations, the applicable Cyprus VAT identification number will be added to this Legal Notice within the applicable statutory period, and in any event within 30 days of the requirement arising.
Where applicable, VAT will be charged in accordance with the relevant tax laws and regulations.
5. Business Registration
Henessy Equestrian OÜ is registered in the Estonian Commercial Register under registry code 17107765.
The Estonian Commercial Register is the official register containing information about legal entities registered in Estonia.
6. Website Content
All content published on www.heeq.eu, including but not limited to:
HEEQ branding and logos;
Product photographs;
Product descriptions;
Text;
Graphics;
Designs;
Videos;
Website layouts; and
Other original materials,
is owned by or licensed to HEEQ unless otherwise stated.
Unauthorised reproduction, distribution, modification, publication or commercial use of Website content is prohibited except where permitted by applicable law or with prior written permission from HEEQ.
7. Product Information and Pricing
We make reasonable efforts to ensure that the information, product descriptions, images and prices displayed on the Website are accurate and up to date.
However, minor differences in colour or appearance may occur due to screen settings, photography, lighting or other technical factors.
HEEQ reserves the right to correct obvious errors, update information and change product availability and pricing.
Such changes will not affect orders that have already been accepted by HEEQ, except where permitted or required by applicable law.
8. External Links
The Website may contain links to third-party websites or services.
These links are provided for convenience or informational purposes.
HEEQ does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Users should review the relevant third party's terms and privacy policy before using external services or providing personal information.
9. Privacy and Personal Data
HEEQ processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
For information about how HEEQ collects, uses, stores and protects personal data, please see our: Privacy Policy
For information about cookies and similar technologies used on the Website, please see our:
Cookie Policy10. Consumer Protection
Customers purchasing products through HEEQ are protected by applicable consumer protection legislation.
Nothing on this Website or in this Legal Notice is intended to exclude or limit any mandatory consumer rights that cannot legally be excluded or limited.
Information regarding cancellations, returns, refunds and exchanges is available in our: Refund & Returns Policy
Our general contractual terms are available in our: Terms & Conditions
11. Website Availability
HEEQ aims to keep the Website available and functioning properly.
However, we cannot guarantee that the Website will always be available, uninterrupted or free from errors.
Temporary interruptions may occur due to maintenance, technical issues, security measures, updates, network failures or circumstances beyond our reasonable control.
12. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Subject to mandatory legal requirements, HEEQ is not responsible for losses arising from circumstances outside our reasonable control or from the use of third-party websites or services.
Nothing in this section affects mandatory consumer rights.
13. Governing Law
This Legal Notice is subject to applicable law.
Where you are a consumer residing in the European Union, nothing in this Legal Notice is intended to deprive you of the protection provided by mandatory consumer protection laws applicable to you.
Any disputes will be handled in accordance with applicable law and the jurisdiction rules that apply to consumer contracts.
14. Changes to This Legal Notice
HEEQ may update this Legal Notice from time to time to reflect changes to our business, Website, legal requirements or contact information.
The latest version will be published on this page together with the applicable “Last updated” date.
15. Contact Details
HEEQ
Legal name: Henessy Equestrian OÜ
Legal form: OÜ (private limited company)
Estonian registry code: 17107765
Registered office:
Heinavälja street 4-79
10617 Tallinn
Estonia
Cyprus operating location:
Nikita Nikitara 5
Pyla, Larnaca
Cyprus
Telephone: +357 95182171
Email: [email protected]
Website: www.heeq.eu
VAT status: Currently not liable for VAT.
Cyprus VAT identification number: To be added within 30 days when and as required by applicable law.
Last updated: 13 September 2026